Thursday, January 18, 2007

Not So Smarty Are Ya

suzy q came over to my workspace today needing a certain type of insurance letter that we keep on file to include with project documentation. i had requested a 2007 letter from the person responsible and she sent it via interoffice mail, so i was expecting it this morning. but that wasn't fast enough for suzy. what she wanted was to take the letter off my hands as soon as it arrived in my inbox and get it scanned as a pdf.

now, i get it. this sounds like a nothing deal. except that ole suzy wanted her way. and i wasn't having any of it. not an ounce. not an nth. so she kept saying, "why don't you give me the letter and i'll get it scanned for you. since you're so busy." and i repeatedly said, "no, i will handle it."

to the point where i finally said, "listen, i'm taking care of this so if you have a problem, take it up with our supervisor." and that shut her up and shut her down. thankfully. personally, anyone who doesn't understand the word "no" isn't a genius in my book. not a shiny star. not the second coming of christ because they went to notre dame.

and for the record, yes, i had a heckuva time putting my foot down. just a darn shame it wasn't to her backside kicking her out the door.

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